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#00000026}.stat-card.total-tickets{border-left-color:#007bff}.stat-card.open-tickets{border-left-color:#28a745}.stat-card.replied-tickets{border-left-color:#ffc107}.stat-card.closed-tickets{border-left-color:#6c757d}.stat-number{color:#333;margin-bottom:5px;font-size:2.5em;font-weight:700}.stat-label{color:#666;text-transform:uppercase;letter-spacing:.5px;font-size:.9em}.priority-breakdown{background-color:#fff;border-radius:8px;padding:20px;box-shadow:0 2px 4px #0000001a}.priority-breakdown h4{color:#333;margin:0 0 15px;font-size:1.1em}.priority-stats{grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px;display:grid}.priority-item{background-color:#f8f9fa;border-left:3px solid #ddd;border-radius:5px;justify-content:space-between;align-items:center;padding:10px 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#eee;justify-content:space-between;align-items:center;padding:15px;display:flex}.ticket-header:hover{background-color:#f0f0f0}.ticket-title{color:#0073aa;flex-grow:1;font-weight:700}.ticket-status,.ticket-priority,.ticket-department,.ticket-date{color:#fff;border-radius:3px;margin-left:10px;padding:3px 8px;font-size:.9em}.ticket-department,.ticket-date{color:#000}.status-open{background-color:#28a745}.status-replied{color:#333;background-color:#ffc107}.status-closed{background-color:#6c757d}.priority-low{background-color:#17a2b8}.priority-normal{background-color:#007bff}.priority-high{background-color:#fd7e14}.priority-urgent{background-color:#dc3545}.ticket-content{background-color:#fff;border-top:1px solid #eee;padding:15px}.ticket-messages{background-color:#fdfdfd;border:1px solid #ddd;max-height:300px;margin-bottom:15px;padding:10px;overflow-y:auto}.ticket-message{word-wrap:break-word;background-color:#e9ecef;border-radius:5px;margin-bottom:10px;padding:10px}.ticket-message.original-ticket{background-color:#d1ecf1;border-left:5px solid #007bff}.ticket-message .message-author{color:#0056b3;font-weight:700}.ticket-message .message-date{color:#666;margin-bottom:5px;font-size:.8em}.ticket-reply-form{flex-direction:column;display:flex}.ticket-reply-form textarea{box-sizing:border-box;border:1px solid #ccc;border-radius:4px;width:100%;margin-bottom:10px;padding:10px}.ticket-reply-form button{color:#fff;cursor:pointer;background-color:#007bff;border:none;border-radius:4px;margin-top:5px;padding:10px 15px;font-size:1em}.ticket-reply-form button:hover{background-color:#0056b3}.ticket-reply-form .kaveh-close-ticket{background-color:#dc3545;margin-left:10px}.ticket-reply-form 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